Manufacturing Solutions

e/Suite for AXIOM®

BravePoint e/Suite Customer Service is a seamlessly integrated web-based product that extends data from the AXIOM® Enterprise Management System to authorized users. The software allows customers and employees to access critical information from the AXIOM System at all times. Since customers can get the information they need themselves, the number of calls that must be handled by sales and service people can be dramatically reduced, freeing more time for priority sales and problem resolution activities.

e/Suite provides authorized customers the information they need:

Order status inquiries throughout the order life cycle
Certification inquiry and reprint
Claims inquiry and entry

Improve Operational Performance 24/7

Customer-specific views and security allow you to provide each individual customer with exactly the level of information they need while keeping it clear and simple for them, and while maintaining strict control over what each individual can see and do.

Configuration and administration capabilities allow you to create a customer service web site that is highly functional and highly secure. In addition, it provides you with the tools to extensively tailor the graphical look and feel to make it attractive, easy to use, and unique to your company - all without custom programming or the need for extensive technical skills.

To find out how e/Suite for Axiom® can work for you, contact David Best at 770.449.9696, Ext. 3136.